Implementation Consultant

Education:Master's Degree
Employment:Full Time
Contact person:Bogdan Kyrychenko

Our client is a fintech company that develops a leading-edge accounting software solution. The product applies machine learning to assist finance teams in fine-tuning their workflows and increasing their overall efficiency. 

At the moment, the company is looking for a skilled implementation consultant to bring a new perspective to the implementation workflow and elevate the performance to the new level.

The position includes a combination of implementation and onboarding services, coupled with subsequent customer success activities.

Requirements:
  • Excellent verbal/written English skills;
  • Strong presentation and group facilitation skills + solid interpersonal skills to communicate with clients, partners, etc.;
  • Experience in business analysis, solution implementation, presale activities, and project management would be an advantage.
  • Understanding of ERP / CRM application implementation is a must; 
  • Well-versed in the ins and outs of accounting workflows, accounts receivables / OTC (order to cash) workflow, and revenue management;
  • Sharp management skills, eagle-eye on details, capable of managing tasks on a tight schedule;
Responsibilities:
  • Collaborate with the sales team throughout the sales cycle to present the product and subsequent onboarding services;
  • Communicate with clients to elicit requirements and configuration options for their onboarding to the platform;
  • Develop functional/technical documentation for implementation & onboarding activities;
  • Act as a conduit for clients and development team during the onboarding process;
  • Oversee the specific client requests for customized product enhancements with Product and Engineering teams;
  • Identify gaps between the product’s standard functionality and a client’s requirements to understand which new features are necessary for future releases;
  • Drive customer engagement and assist in customer success program;
The company offers:
  • Flexible working hours;
  • After Covid-19 subsides — a comfortable office in Kyiv with full supply package;
  • A1 Uniqa corporate insurance;
  • Tax compensation;
  • The company provides all the necessary equipment (laptops, screens, etc.);
  • The company is eager to invest in the educational and professional development of its employees.